BACKCONTROL 2012™ is processing software that provides maximum control over the material handling process during the baking period.
Biga is a type of pre-ferment used in Italian baking. Many popular Italian breads, including ciabatta, are made using a biga. Using a biga adds complexity to the bread's flavor and is often used in breads which need a light, open texture with holes. Apart from adding to flavor and texture, a biga also helps to preserve bread by making it less perishable.  (For more information, visit Wikipedia.)
ERP/MES Software (See ERP and MES.)
ERP - Enterprise Resource Planning
ERP is a business management system that integrates all facets (data and processes) of the business, including planning, manufacturing, sales and marketing into a single system.  As the ERP methodology has become more popular, software applications have emerged to help business managers anticipate requirements in business activities such as inventory control, order tracking, customer service, finance and human resources.  Usually ERP systems will have many components including hardware and software, in order to achieve integration.  Most ERP systems use a unified database to store data for various functions found throughout the organization.
HACCP - Hazard Analysis and Critical Control Points
HACCP is an industry-wide effort approved by the scientific community as well as regulatory and industry practitioners.  This effort is designed to focus specifically on food safety, including food safety in manufacturing, wholesale and retail establishments.  (For more information, visit US Food & Drug Administration site.)
MES - Manufacturing Execution System
The layer of software that integrates business systems with the plant control systems.  The Manufacturing Enterprise Solutions Association MESA International, define a MES as follows:

"A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations.  Using current and accurate data, MES guides, triggers and reports on plant activities as events occur.  The MES set of functions manages production operations from point of order release into manufacturing to point of product delivery into finished goods.  MES provides mission critical information about production activities to others across the organization and supply chain via bi-directional communication."
A poolish is another pre-ferment for breads. It allows more flavor to develop before the final dough is mixed. Poolish is much more a batter than it is a dough.  It has a much higher hydration level than biga.  (For more information, visit the barmy baker blogspot.)